CLIENT LOG IN

The following log in information is for individually owned policies only.

John Hancock

The website is www.jhmclient.com. Click on “Register Now”. Click on “Agree” for Waiver of Liability. You will be asked to provide personal information, such as date of birth and social security number, and you will be asked to establish a user name and password.

Pacific Life

The website is www.pacificlife.com. Under “Client Account Sign In” click on “Life Insurance”. Click on “First Time User”. You will be asked to provide personal information, such as date of birth and social security number.

Notes: 1) split dollar policies on a list billing are not available for online access; 2) login accounts will expire after 1 year of inactivity. A new login account will have to be created if the current account expires.

Lincoln Financial

The website is www.LFG.com. Click on the “Log In/Register” button. Click on the “Life Insurance Policy” link. You will be prompted to create a username and password, enter a valid email address and provide personal information such as the date of birth and social security number. Once all information has been verified, you will be notified that an authentication code will be generated and mailed to the address of record via USPS with instructions on how to complete registration process.

Notes: 1) Lincoln cannot delete usernames; 2) if the information entered does not match our records you will receive an error message.. You will have access to the type of policy, the policy status, client information, values, billing/financial information, and coverage information.

Prudential

The website is www.prudential.com/myaccess. Click on “Enroll Now”. You will be sked to provide personal information, such as date of birth and social security number. Click on “I Agree Continue to Step 2” to accept the terms & Conditions.

TIAA-CREF

The website is www.tiaa-cref.org. In the Login area, click on “New User? Register”. Under “Current Customer” click on “Register for Online Access”. Click on “Get Started”. You will be asked to provide personal information, such as date of birth and social security number. Click on “Continue” and you will be asked to provide additional security information, including establishing a user name and password. Click on “Continue”. Once online registration is complete, you will receive an activation e-mail that includes your user ID.

Nationwide

The website is www.nationwide.com. Click on “Log In or Sign Up”. Click on “Sign Up for Account Access”. Click on “Investing”. You will be asked to provide personal information, such as date of birth and social security number. If the owner is a Trust, use the Trust’s tax ID number. You will be asked to provide the account/policy number. Click on “Continue”. Complete the requested information to sign up for online access and create a user name and password.

Voya (ING, Reliastar, Security Life of Denver)

The website is www.voyalifecustomerservice.com. Under “New to Voya Life Customer Service?” click on “Create a User ID and Register”. If you already have a PIN, you can authenticate using that. If you do not have a PIN, you can authenticate by providing personal information, such as date of birth and social security number.